Privacy Policy
Last Updated April 27, 2024
Thank you for choosing to be part of our community at Celtic Herbal Kitchen, LLC., dba Celtic Herbal Kitchen or CHK (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at CelticHerbalKitchen@outlook.com.
When you visit our website https://www.CelticHerbalKitchen.com and use our services, you trust us with your personal information. We take your privacy very seriously.
In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website and/or related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).
We absolutely do not sell any information to anyone. Celtic Herbal Kitchen is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products and services. We have never sold, traded, or rented our mailing list or customer information. We make the decision to protect your privacy because that’s how we want to be treated. It’s just the right thing to do.
Please read on for more details about our privacy policy.
What information do we collect? How do we use it?
While using Our Website, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Mailing address, State, Province, ZIP/Postal code, City
Usage Data
Purchase History
Financial Information required to process payment and orders
Celtic Herbal Kitchen may use Personal Data for the following purposes:
To fulfill your orders and other requests.
To provide and maintain our website, including to monitor the usage of our website.
To manage your account: To manage your registration as a user of the website. The Personal Data you provide can give you access to different functionalities of the Website that are available to you as a registered user.
For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the website.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information. You can unsubscribe by contacting us at Celtic HerbalKitchen@outlook.com. There may also be times where we hold contests, drawings, perform surveys, ask your opinion of products, or ask for your support.
Other forms of communication: From time-to-time our site requests information from users via surveys on forms, through contests, and drawings. Participation in these are completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code).Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Send-To-A-Friend - If a user elects to use our referral service for informing a friend about our site or to send them a CelticHerbalKitchen.com file attachment or mail them a gift, we ask them for the friend’s name and email address. If shipping a product, we will ask for their mailing address. The friend may contact us to request the removal of this information from our database.
To manage your requests: To attend and manage your requests to us.
How does Celtic Herbal Kitchen protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
We currently use Stripe to process credit cards online. Immediately after you place an online order with us, only a small handful of authorized employees have access to your order, and they will promptly print out your order for further processing in our offices. Your credit card number is transmitted directly to the Stripe payment gateway. Your credit card number is not visible to any Celtic Herbal Kitchen employee throughout the entire order process. For questions about Stripe’s privacy practices please see: https://stripe.com/privacy
For orders placed directly with our Customer Service Team, or with an employee at an event, your credit card data may be available from the moment of collection to the moment of authorization. All hard copy orders that have been printed, processed, and shipped are further filed in a secure and protected environment, and then they are shredded after a predetermined time. For certain Terms (resale/wholesale) customers, this Security Policy may be subject to other applicable policies and practices relating to your specific relationship with Celtic Herbal Kitchen; please refer to your agreement paperwork for specific terms contained therein.
No part of your financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet). We do, however, store contact information (excluding financial information) on multiple third-party servers and take the utmost caution to ensure its privacy.
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. When you interact with our system, we store cookies in your browser that allow us to associate carts and checkouts with your shopping sessions. This information is used to improve your online shopping experience and personalize the content for the emails you receive from us, and it may impact the advertisements you see when visiting other websites. These cookies do not collect your personal information such as name, address, or billing information.
Will Celtic Herbal Kitchen disclose the information it collects to outside parties?
We do not sell, trade, or rent your personal information to others. Never, None, Zero, Nada!
We may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Celtic Herbal Kitchen, our users, or others.
Links Outside CelticHerbalKitchen.com
On occasion Celtic Herbal Kitchen will provide links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Celtic Herbal Kitchen has no control or influence over their policies. Please check the policies of each site you visit for specific information. Celtic Herbal Kitchen cannot be held liable for damage or misdoings of other sites linked or otherwise.
In Summary
Celtic Herbal Kitchen is committed to protecting your privacy. We use the information we collect on the site to make shopping at CelticHerbalKitchen.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Your Consent
By using our website, you consent to the collection and use of this information by Celtic Herbal Kitchen. We reserve the right to amend these Security and Privacy Policies at any time in order to address future developments of our business or changes in industry or legal trends. We will post the revised Policies on our website. Any changes will become effective upon the posting of the revised Online Privacy Policy on the website.
Our promise to you is that we will never sell or trade your information. We do not sell your buying habits.